Chania

Q1. IS NASIR AN INDIAN COMPANY?

Yes, Nasir is a Registered Indian Company.

Q2. WHERE IS NASIR HEAD OFFICE LOCATED?

Our Head Office is located in Delhi, India

Q3. DO YOU HAVE SLIM FIT SHIRTS AND REGULAR FIT SHIRTS?

Yes, we provide both Slim & Regular Fits. Slim Fit shirts are more fitted around the chest, waist, hips, shoulder and biceps. Regular fit allows for more breathing room around the areas.

Q4. WHERE DO YOU SOURCE YOUR FABRICS AND ACCESSORIES?

Our fabrics are sourced from only a handful of renowned manufacturers across the world. Our trims, accessories and interlinings are carefully selected to complement the designs.

Q5. CAN I CHANGE MEASUREMENTS ON A CURRENT ORDER?

Our fabrics are sourced from only a handful of renowned manufacturers across the world. Our trims, accessories and interlinings are carefully selected to complement the designs.

@6. HOW CAN I AVOID DAMAGE DURING WASHING THE PRODUCTS?

We request our customers to kindly refer to the washing instructions mentioned on the tag of the product to avoid the damage. Our products are made with handpicked delicate fabrics and are advised professional dry cleaning rather than home wash.

@7. DO YOU TAKE ORDERS OVER EMAIL/PHONE?

We are happy to do so. You can write to us at nasirbespoke@gmail.com or call us on +91 – 93197 60050 from 11.30 am to 8 pm IST.

Q8. HOW MUCH TIME WILL IT TAKE TO PROCESS A MADE TO MEASURE/BESPOKE ORDER?

We generally need 2 – 3 weeks to process the made to measure orders which have been placed according to your specification and measurements. We would need an additional 4 – 6 working days to deliver the goods to all international destinations. It is a good idea to keep 4 weeks in hand while ordering products with heavy embroiders & embellishments. In case of a special cases, we can expedite the process at an extra charge which can only be discussed over the email.

Q9. WHAT IF THE MADE TO MEASURE/BESPOKE CLOTHES DON’T FIT US AS DESIRED?

We will try our level best to create the garments to fit you the best way possible, on the basis of the measurements and the pictures you provide us. However, in case the measurements are not accurate, we wouldn’t be able to return or exchange them. What we can do instead is make alterations to it and send them back to you.

Q10. WHAT’S YOUR RETURN POLICY?

We’ll gladly exchange merchandise in its original condition within 7 days of the purchase for a full credit of the costs of the items onto a NASIR gift card. This is only applicable on READYMADE GARMENTS.

Q11. CAN I RETURN OR EXCHANGE ITEMS THAT WERE PURCHASED ON SALE?

All reduced priced items, items within our ‘SALE’ collection are not eligible for return or exchange.

@12. I’M AN INFLUENCER, PHOTOGRAPHER OR MODEL AND I WANNA WORK WITH NASIR!

We’re always looking to collaborate with creative new talent! If you are a model, blogger, photographer with innovative ideas and an eye for style, mail us at nasirbespoke@gmail.com. Please do not call the store for these enquires.

Q13. I CANNOT FIND THE ANSWERS TO MY QUESTION HERE, HOW DO I REACH CUSTOMER SERVICE?

No worries! Simply contact us at nasirbespoke@gmail.com or call us at +91- 96677 92233 during business hours and we’ll help you out.



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nasirbespoke@gmail.com / +91 9560782612